Automating time off for telepsychiatry without opening a coverage gap

• Reduction in manual labor

  Time off automated, no forms or manual coverage checks [confirm number]

Results at a glance

• Time off and availability automated — no more forms
• Coverage, license, and policy checked before approval
• Policies applied fairly and consistently
• Kept in sync with payroll and HRIS

About Iris Telehealth

Iris Telehealth staffs psychiatrists and behavioral health Care Teams for 75 health systems across roughly 300 hospitals, delivering 24/7 telepsychiatry into emergency and inpatient departments.

The pain

Time off ran on paper forms. Requesting and approving availability and time off by hand is slow for the Care Team and a constant drain on operations.

A rushed yes can leave the ED short. Approving time off without checking who is still licensed and available to cover risks a coverage gap — the one thing 24/7 emergency psychiatry can't have.

Fairness is hard to prove by hand. Manual approvals invite inconsistency, and inconsistency wears on Care Team trust.

A time-off request lands on a form, and someone has to manually check coverage, licensing, and fairness before they can say yes.

The challenge

Iris needed time off to be fast and self-serve without ever creating a care, license, or compliance gap.

The solution

Untether handles availability and time off with rules that check coverage, licensing, and policy fairness before anything is approved, and keeps payroll and HRIS in sync automatically.

The impact

Time off runs without forms or manual checks, and never at the cost of a coverage gap — less work for operations and a fairer experience for the Care Team.